Privacy Policy

1. Information We Collect

We may collect the following information:

• Full Name
• Phone Number
• Email Address
• Appointment Details
• Medical concerns or information voluntarily shared through contact or appointment forms
• IP Address
• Browser type and device information
• Website usage statistics through cookies and analytics tools

2. How We Use Your Information

Your information is collected to:

• Schedule and manage appointments
• Respond to your enquiries
• Provide medical consultation support
• Improve our website and patient experience
• Send appointment confirmations and service updates
• Comply with applicable legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Medical Information

Any medical information you voluntarily provide is treated as confidential and is used solely for healthcare-related purposes.

4. Cookies

Our website may use cookies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings, although certain website features may not function properly.

5. Information Sharing

We may share your information only:

• With authorized healthcare professionals involved in your treatment
• With trusted service providers who assist in operating our website or appointment system
• When required by law or government authorities
• To protect the safety, rights, or property of our patients and hospital

6. Data Security

We implement appropriate technical and organizational security measures to safeguard your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Users are encouraged to review the privacy policies of those websites before sharing personal information.

8. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your contact details
• Request deletion of information where legally permissible
• Withdraw consent where applicable

Requests may be submitted using the contact details below.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without the consent of a parent or legal guardian.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.